Sign-in problems
The app checks your licence on every sign-in and again every 30 minutes.
"Wrong username and/or password"
Reset it at cloud.champions-metrix.com/forgot-password/.
"License invalid or expired"
Your plan has lapsed. Renew from your account settings.
"Your licence changed, please log in again"
Expected right after a plan change — just sign in again.
"Email not verified"
Use Resend confirmation email on the sign-in screen.